Virtual PBX with unlimited voice messaging: Telecenter Demonstration

 

Call our Demo Toll Free Numbers and Hear for Yourself, it's free.

 

We invite you to dial the specific Toll Free numbers listed below for each Demo so you will be able to hear the Telecommunications Center over the phone and experience the call flow and high audio quality.

Whether you're an established small business with several employees or an entrepreneur working from home, the Telecommunications Center can help your business sound more professional and gain a competitive edge.

The following are demonstration examples that have been set up to enable you to better understand how Telecommunications Center can be used for your business. You may browse through the Examples below to read the scenario and scripts.

These are all 'examples' of what you can create with your own Telecommunications Center account. 

Example 1 - Small Business with 3 Employees

Demo Line: 1-800-704-1309

Scenario Widgets International

Widgets International is a small but growing business located in California; they have 3 employees spread out at various locations.

Mary handles all Customer Service calls for the company from their office in California. Two of the employees actually live in two different states. Bob handles Sales from his home office in Texas and John handles Technical Support for the company from his office in New York.

Widgets International wanted one central number its customers and prospects could call to receive whatever support they needed. Rather than having multiple phone numbers for each department, Widgets International uses Telecommunications Center.

When callers call Widgets International the call is forwarded to the person handling that department regardless of where they are located.

Calls being transferred from one department to another are so seamless that the caller feels that they are being transferred to the next cubicle, not to a person or department in another state!

Dial 1-800-704-1309 to listen to how Telecommunications Center works for Widgets International.

Script Widgets International

Main Greeting: Thank you for calling Widgets International. If you know your partys extension please enter it now.

To learn more about our products and services press 1.
For Sales press 2.
For Customer Service press 3.
For Technical Support press 4.
For a Dial-By-Name directory press 411.
For all other requests press 0 for an Operator. If you need to send a fax please start your transmission now.

Extension 0 Operator:
This extension forwards to a designated person at the main office.

Extension 1 Products and Services Description:
Products and Services Description: This extension contains a 5 minute description of the Widget International products and services. At the conclusion of the description, callers are prompted to enter extension 2 for Sales. This automates the close of the sale! Bob in Sales is standing by, ready to take the order.

Extension 2 Sales/Bob:
Hello, this is Bob, thank you for calling the Widgets International Sales department. You may press 0 now to speak to me, # to leave a message or if you have a Fax order ready to go simply press the start or send button on your fax machine now. (Bob can also turn the greeting first option off so that Telecommunications Center dials him instantly instead of playing his greeting once his extension is dialed.)

Extension 3 Customer Service/Mary:

Mary's line rings directly to her phone number(s) of choice. If she is unable to take the call, the caller will hear her recorded voice. You have reached the Customer Service Department, I apologize we are unable to take your call personally at this time. Please leave your full name, account number, phone number and the best time to call you and we will return your call as soon as possible. Thank you for choosing Widgets International!

Extension 4 Technical Support/John:
John's line also rings directly to his phone number(s) of choice. If he is unable to take the call, the caller will hear his recorded voice. You have reached John in the Technical Support Department. I am either on the other line or it is after normal business hours. Please leave your full name, account number, phone number, as well as the best time to call you and we will return your call as soon as possible. Thank you for choosing Widgets International!

 


 

--- more descriptive DEMONSTRATIONS  -- CLICK HERE

 

Example 2 - Entrepreneur working from home trying to present a large business image:

Demo Line: 1-800-704-1314 with Fax-On-Demand extension


Example 3 - Consultant working from home and client location

Demo Line: 1-800-704-3512

Example 4 - Business using Telecommunications Center for Lead Generation

Demo Line: 1-800-704-8543


Example 5 - Professional Services Company

Demo Line: 1-800-704-8546